public participation role in sustainable urban management by quantitative strategic planning matrix (qspm)

public participation is counted as one of the main indexes in sustainable urban management.based on their nature, metropolitan cities has several and complex problems. for this purpose tehranmetropolitan area is selected. quantitative strategic planning matrix (qspm) weighted through a made-byresearcherquestionnaire. the reliability of the model was verified by cronbach’s alpha coefficient. evaluationmatrix for internal and external factors was equal to 1.944 and 3.413, respectively. the strategies wereclassified and prioritize by quantitative matrix. suitable strategies for tehran city are as follows: developing astrategic plan in field of social control participatory management for tehran city; changing managementapproach from a traditional pattern into a modern one in tehran’s urban management system and making urbanmangers required to respond to people’s demands; facilitating conditions of non-governmental (ngos’)registration and activities affairs, especially those related to the field of urban environment; educating citizensin order to create citizens’ demands and improving its legal position; empowering non-governmental (ngos)and community-based organizations in a social-based manner and establishing citizens’ advisory committees(cacs); developing and equipping neighborhood houses and supporting successful and superior plans inmanagement of neighborhoods; creating and improving the electronic city’s infrastructures and designing thecontrol system and virtual participation; developing legal mechanisms so as to handle what citizens ask urbanmanagement to do; educating and promoting urban management officials’ and managers’ level of environmentalknowledge; patterning of superior examples of participatory urban environmental management; distributingthe power through transferring municipality’s authorities to regions’ and neighborhoods’ citizens.